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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
11502
Cisco
4888
HPE
1515
Lenovo
970
HP
716
Zebra
456
APC
397
Fortinet
317
SonicWall
303
Dell
299
Extreme Networks
260
Datalogic
219
Veritas
99
Red Hat
98
CyberPower
87
Eaton
78
Microsoft
67
Opengear
59
Datto
43
Palo Alto Networks
32
ASUS
18
EPOS
17
Axis
16
Epson
15
Logitech
12
Jabra
5
Cambium
5
Kyocera
5
McAfee
3
Acronis
3
HoneyWell
3
Samsung
3
SMART Technologies
3
Dynabook
2
Advantech
2
Seal Shield
1
Ergotron
1
QNAP
1
Toshiba
4524
$0 - $300
4688
$300 - $800
4513
$800 - $2100
4439
$2100 - $6000
4356
$6000+
16561
Service
3072
Warranty
3987
1 Year
2534
3 Year
1797
5 Year
1185
4 Year
559
2 Year
35
7 Year
23
6 Year
18
1 Month
17
12 Month
16
24 Month
11
36 Month
6
1 Day
4
21 Month
4
3 Year / 3 Incident
3
1 Incident
3
1 Year / 1 Incident
2
1 Hour
2
3 Hour
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
6 Month
1
60 Month
1
7 Day
1
8 Hour
12063
Phone Support
8305
Replacement
8199
Parts Replacement
7050
Web Knowledge Base Access
6326
New Releases Update
4492
Repair
1459
Software Update
1430
Web Support
1366
Remote Diagnosis
1324
Diagnosis
1300
Email Support
1211
Software Upgrade
742
Defective Media Retention
648
Software Support
435
Hardware Support
426
Software Maintenance
314
Knowledge Base Access
307
Accidental Damage Protection
268
Remote Software Assistance
267
Troubleshooting
237
Comprehensive Defective Material Retention
235
Visual Remote Guidance
232
Hardware Maintenance
192
Installation
185
Fax-On-Demand
165
Configuration
164
Online Training
142
Consulting
137
Escalation Support
99
Intrusion Definition Update
94
Travel Expense Coverage
93
Online Return Material Authorization (RMA)
88
Remote Monitoring
85
Firmware Updates
79
Online Support Tools Access
75
Reporting
69
Email Database Update
69
URL Database Update
68
Mechanical Breakdown
66
Escalation Management
65
Software Application Support
61
Monitoring
59
Training
59
Virus Definitions Update
58
Data Retention
58
Live Chat
56
Logistics
45
Return Merchandise Agreement (RMA)
43
Commissioning
42
Preventive Maintenance
5984
On-site
2935
Service Depot
256
Carry-in
8
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site