Vendor Services
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Type
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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
4823
HPE
3108
Cisco
996
Lenovo
902
HP
657
Zebra
459
APC
336
SonicWall
292
Fortinet
275
Dell
257
Datalogic
242
Veritas
122
Extreme Networks
108
Microsoft
96
Red Hat
93
CyberPower
87
Eaton
73
Datto
48
Opengear
28
Palo Alto Networks
19
ASUS
17
Axis
17
EPOS
11
Logitech
10
Epson
9
Poly
7
SMART Technologies
6
Cambium
6
Kyocera
5
McAfee
3
HoneyWell
3
Samsung
3
Dynabook
2
Advantech
2
Synology
2
Seal Shield
1
Ergotron
1
QNAP
1
Toshiba
3125
$0 - $300
2872
$300 - $800
2436
$800 - $2200
2353
$2200 - $7200
2341
$7200+
9684
Service
3268
Warranty
3064
1 Year
2860
3 Year
1970
5 Year
1201
4 Year
695
2 Year
53
7 Year
33
1 Month
24
6 Year
16
12 Month
10
24 Month
7
3 Year / 3 Incident
6
1 Incident
5
1 Day
5
21 Month
4
3 Year / 2 Incident
4
36 Month
3
1 Year / 1 Incident
3
4 Year / 2 Incident
3
60 Month
2
2 Year / 2 Incident
2
3 Year / 1 Incident
2
6 Month
1
1 Hour
1
2 Hour
1
3 Hour
1
8 Hour
1
9 Month
6249
Phone Support
4597
Parts Replacement
3711
Repair
3482
Replacement
2877
New Releases Update
2461
Web Knowledge Base Access
1411
Remote Diagnosis
1122
Web Support
776
Email Support
632
Software Support
574
Defective Media Retention
494
Accidental Damage Protection
445
Hardware Support
373
Diagnosis
309
Software Update
279
Online Training
268
Remote Software Assistance
246
Knowledge Base Access
241
Visual Remote Guidance
234
Comprehensive Defective Material Retention
215
Commissioning
186
Fax-On-Demand
166
Troubleshooting
129
Software Upgrade
119
Consulting
109
Logistics
98
Installation
96
Travel Expense Coverage
91
Escalation Management
90
Intrusion Definition Update
89
Remote Monitoring
88
Comprehensive Coverage
77
Live Chat
74
Security Update
73
Mechanical Breakdown
70
Configuration
70
Wear & Tear
68
Firmware Updates
68
Reporting
63
Monitoring
58
Data Retention
52
Training
51
Customer Dashboard
51
Email Database Update
51
URL Database Update
46
Preventive Maintenance
44
Cleaning
44
Crisis Management
44
Drive Retention
44
Virus Definitions Update
3811
On-site
2818
Service Depot
393
Carry-in
9
Carry-in/Service Depot
4
On-site/Service Depot
3
Carry-in/On-site